NeoOffice Support

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A “Support FAQ” for NeoOffice

Contents

English Support

Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 1.2.x may be resolved by consulting English support sites for OpenOffice.org (see the list in the How Do I Find Information on Other Usage Questions? section below). Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x; those tips will, however, be relevant for NeoOffice 2.0, which is based off of the OpenOffice.org 2.0.x codebase.

For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), please refer first to the NeoWiki before posting a question in the trinity fora; your question may already have been answered. The forum language is English, but there are on a regular basis French- and German-speaking users who may help with problems of translation.

Installing NeoOffice

Patching

First Launch

General Troubleshooting

How Do I...?

Note that most questions about usage of NeoOffice are best directed toward general OpenOffice.org support resources, where there is a greater chance of a recieving a quick and correct answer. The NeoWiki and trinity fora are focused on NeoOffice- and Mac-specific tips and issues (i.e., where things interact with Mac OS X).

How Do I Find Information on Other Usage Questions?

  • Answers to many common questions, as well as additional tips on using NeoOffice more effectively, can be found on the NeoOffice Tips and Hints page in this wiki
    • You can also Search the entire NeoWiki from the box in the lefthand sidebar
  • The NeoOffice Help (select Contents from the Help menu) is quite extensive and can answer most questions about how to perform common—and sometimes not-so-common—tasks
  • OpenOffice.org support sites have large numbers of users who are very familiar with how to use OpenOffice.org, and most of the time any tips or help from these users will be completely applicable to NeoOffice (remembering that NeoOffice 1.2.x is based on OpenOffice.org 1.1.5 and NeoOffice 2.0 Alpha is based on OpenOffice.org 2.0.2).
    • oooforum.org
      This is a great "how-to" forum for general purpose types of questions like "how do I do multiple column text in Writer" or "how do I do linear regressions in Calc". It's one of the oldest OpenOffice.org forums and has a lot of tips that have been accumulating over the years.
    • OOoAuthors.org OpenOffice 1.x Guide
      OOoAuthors has a guide to using OpenOffice.org 1.1.x, explaining many of the features and common tasks; this should also apply to NeoOffice 1.2.x, with the standard caveats about cmd-vs-ctrl keys.
    • OOoAuthors.org OpenOffice 2.x Guide
      OOoAuthors has a guide to using OpenOffice.org 2.0.x, explaining many of the features and common tasks; this should also apply to NeoOffice 2.x, with the standard caveats about cmd-vs-ctrl keys.
    • StarOffice 7 User Manuals
      StarOffice is the commercial version of OpenOffice.org that is sold by Sun Microsystems for Linux, Solaris, and Windows. While there are differences between the two, about 90% of the documentation is directly relevant for NeoOffice 1.2.x. It's the closest thing to a "User's Guide" you'll be able to find.
    • StarOffice 8 User Manuals
      StarOffice is the commercial version of OpenOffice.org that is sold by Sun Microsystems for Linux, Solaris, and Windows. While there are differences between the two, about 90% of the documentation is directly relevant for NeoOffice 2.x. It's the closest thing to a "User's Guide" you'll be able to find.
    • OpenOffice.org Support portal
      Links to numerous other OpenOffice.org and StarOffice support resources; again, much of the information is directly relevant to NeoOffice (remembering that NeoOffice 1.2.x is based on OpenOffice.org 1.1.5 and NeoOffice 2.0 Alpha is based on OpenOffice.org 2.0.2). There are also several commercial books on using StarOffice and OpenOffice.org that you can find through Amazon or at your local bookstore, and these may also be good reference materials for you.
  • Search the trinity fora for key words or phrases in your question; many questions have already been answered, sometimes several times over, and can be found with a quick search of the "NeoOffice Support" forum.
  • If you still can't find the answer to your question after exhausting all other resource, by all means ask your question in the NeoOffice Support forum on trinity.
    This forum is great for finding answers to Mac-specific questions (such as installation, printing, etc.).

Other Useful Information


If you've found these support resources helpful, please consider making a donation to support the continued developement of NeoOffice.


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