NeoOffice Support

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==English Support== ==English Support==
-Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 2.1 may be resolved by consulting English support sites for OpenOffice.org (see the list in the [[#How Do I Find Information on Other Usage Questions?|How Do I Find Information on Other Usage Questions?]] section below). <!--Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x; those tips will, however, be relevant for NeoOffice 2.0, which is based off of the OpenOffice.org 2.0.x codebase.-->NeoOffice 2.1 is based on the OpenOffice.org 2.1 codebase.+Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 2.1 may be resolved by consulting English support sites for OpenOffice.org. (Note that NeoOffice 2.1 is based on the OpenOffice.org 2.1 codebase.) A list of user guides, support sites, and other resources for NeoOffice and OpenOffice.org can be found on the [[Documentation and Related Resources]] page.
-For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), '''please refer first to the [[Main Page|NeoWiki]] before posting a question in the [http://trinity.neooffice.org/modules.php?name=Forums trinity fora]'''; your question may already have been answered. The forum language is English, but there are on a regular basis French- and German-speaking users who may help with problems of translation.+<!--(see the list in the [[#How Do I Find Information on Other Usage Questions?|How Do I Find Information on Other Usage Questions?]] section below).--> <!--Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x; those tips will, however, be relevant for NeoOffice 2.0, which is based off of the OpenOffice.org 2.0.x codebase.-->
 + 
 +For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), follow these steps:
 +#refer first to the [[Main Page|NeoWiki]]; type a keyword or keywords into the search box to find pages related to your issue.
 +#Check out the [[NeoOffice Tips and Hints]] page of the wiki
 +#Refer to one or more of the NeoOffice specific resources on the [[Documentation and Related Resources]] page of the wiki
 +#[http://trinity.neooffice.org/modules.php?name=Forums&file=search Search] the trinity fora for key words or phrases in your question; many questions have already been answered, sometimes several times over, and can be found with a quick search of the "NeoOffice Support" forum.
 +#If you still can't find the answer to your question after exhausting all other resource, by all means ask your question in the [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=7 NeoOffice Support] forum on trinity. The forum language is English, but there are on a regular basis French-, Spanish-, Italian- and German-speaking users who may help with problems of translation.
==Installing NeoOffice== ==Installing NeoOffice==

Revision as of 01:43, 14 May 2007

A “Support FAQ” for NeoOffice

Contents

English Support

Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 2.1 may be resolved by consulting English support sites for OpenOffice.org. (Note that NeoOffice 2.1 is based on the OpenOffice.org 2.1 codebase.) A list of user guides, support sites, and other resources for NeoOffice and OpenOffice.org can be found on the Documentation and Related Resources page.


For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), follow these steps:

  1. refer first to the NeoWiki; type a keyword or keywords into the search box to find pages related to your issue.
  2. Check out the NeoOffice Tips and Hints page of the wiki
  3. Refer to one or more of the NeoOffice specific resources on the Documentation and Related Resources page of the wiki
  4. Search the trinity fora for key words or phrases in your question; many questions have already been answered, sometimes several times over, and can be found with a quick search of the "NeoOffice Support" forum.
  5. If you still can't find the answer to your question after exhausting all other resource, by all means ask your question in the NeoOffice Support forum on trinity. The forum language is English, but there are on a regular basis French-, Spanish-, Italian- and German-speaking users who may help with problems of translation.

Installing NeoOffice

Patching

First Launch

General Troubleshooting

How Do I...?

Note that most questions about usage of NeoOffice are best directed toward general OpenOffice.org support resources, where there is a greater chance of a recieving a quick and correct answer. The NeoWiki and trinity fora are focused on NeoOffice- and Mac-specific tips and issues (i.e., where things interact with Mac OS X).


Other Useful Information


If you've found these support resources helpful, please consider making a donation to support the continued developement of NeoOffice.


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