NeoOffice Support

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==English Support== ==English Support==
-Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 1.2.x may be resolved by consulting English support sites for OpenOffice.org (see the list in the [[#How Do I Find Information on Other Usage Questions?|How Do I Find Information on Other Usage Questions?]] section below). Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x; those tips will, however, be relevant for NeoOffice 2.0, which is based off of the OpenOffice.org 2.0.x codebase.+Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 2.1 may be resolved by consulting English support sites for OpenOffice.org (see the list in the [[#How Do I Find Information on Other Usage Questions?|How Do I Find Information on Other Usage Questions?]] section below). <!--Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x; those tips will, however, be relevant for NeoOffice 2.0, which is based off of the OpenOffice.org 2.0.x codebase.-->NeoOffice 2.1 is based on the OpenOffice.org 2.1 codebase.
For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), '''please refer first to the [[Main Page|NeoWiki]] before posting a question in the [http://trinity.neooffice.org/modules.php?name=Forums trinity fora]'''; your question may already have been answered. The forum language is English, but there are on a regular basis French- and German-speaking users who may help with problems of translation. For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), '''please refer first to the [[Main Page|NeoWiki]] before posting a question in the [http://trinity.neooffice.org/modules.php?name=Forums trinity fora]'''; your question may already have been answered. The forum language is English, but there are on a regular basis French- and German-speaking users who may help with problems of translation.
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*[[NeoOffice_Installation_Issues#Check_your_language_settings_before_launching_NeoOffice|Check your language settings before launching NeoOffice]] *[[NeoOffice_Installation_Issues#Check_your_language_settings_before_launching_NeoOffice|Check your language settings before launching NeoOffice]]
- 
-*[[NeoOffice_Installation_Issues#Why_does_NeoOffice_1.2.x_.E2.80.9Chang.E2.80.9D_part-way_through_startup.3F|Why does NeoOffice 1.2.x “hang” part-way through startup?]] 
*[[NeoOffice_Installation_Issues#Why_doesn.27t_NeoOffice_let_me_run_it_as_.E2.80.9Croot.E2.80.9D.3F|Why doesn't NeoOffice let me run it as “root”?]] *[[NeoOffice_Installation_Issues#Why_doesn.27t_NeoOffice_let_me_run_it_as_.E2.80.9Croot.E2.80.9D.3F|Why doesn't NeoOffice let me run it as “root”?]]
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** You can also [[Special:Search|Search]] the entire NeoWiki from the box in the lefthand sidebar ** You can also [[Special:Search|Search]] the entire NeoWiki from the box in the lefthand sidebar
* The '''NeoOffice Help''' (select '''Contents''' from the '''Help''' menu) is quite extensive and can answer most questions about how to perform common—and sometimes not-so-common—tasks * The '''NeoOffice Help''' (select '''Contents''' from the '''Help''' menu) is quite extensive and can answer most questions about how to perform common—and sometimes not-so-common—tasks
-* OpenOffice.org support sites have large numbers of users who are very familiar with how to use OpenOffice.org, and most of the time any tips or help from these users will be completely applicable to NeoOffice (remembering that NeoOffice 1.2.x is based on OpenOffice.org 1.1.5 and NeoOffice 2.0 Beta is based on OpenOffice.org 2.0.3).+* OpenOffice.org support sites have large numbers of users who are very familiar with how to use OpenOffice.org, and most of the time any tips or help from these users will be completely applicable to NeoOffice (remembering that NeoOffice 2.1 is based on OpenOffice.org 2.1).
<!--Translators: add supplement these sites with ones appropriate for your language, e.g. http://de.openoffice.org/probleme.html and www.ooowiki.de for German, when translating this page--> <!--Translators: add supplement these sites with ones appropriate for your language, e.g. http://de.openoffice.org/probleme.html and www.ooowiki.de for German, when translating this page-->
** [http://www.oooforum.org oooforum.org] ** [http://www.oooforum.org oooforum.org]
**: This is a great "how-to" forum for general purpose types of questions like "how do I do multiple column text in Writer" or "how do I do linear regressions in Calc". It's one of the oldest OpenOffice.org forums and has a lot of tips that have been accumulating over the years. **: This is a great "how-to" forum for general purpose types of questions like "how do I do multiple column text in Writer" or "how do I do linear regressions in Calc". It's one of the oldest OpenOffice.org forums and has a lot of tips that have been accumulating over the years.
-** [http://oooauthors.org/en/authors/userguide1/writerguide/ OOoAuthors.org OpenOffice 1.x Guide] 
-**:OOoAuthors has a guide to using OpenOffice.org 1.1.x, explaining many of the features and common tasks; this should also apply to '''NeoOffice 1.2.x''', with the standard caveats about cmd-vs-ctrl keys. 
** [http://oooauthors.org/en/authors/userguide2/published/ OOoAuthors.org OpenOffice 2.x Guide] ** [http://oooauthors.org/en/authors/userguide2/published/ OOoAuthors.org OpenOffice 2.x Guide]
-**:OOoAuthors has a guide to using OpenOffice.org 2.0.x, explaining many of the features and common tasks; this should also apply to '''NeoOffice 2.x''', with the standard caveats about cmd-vs-ctrl keys.+**:OOoAuthors has a guide to using OpenOffice.org 2.x, explaining many of the features and common tasks; this should also apply to '''NeoOffice 2.1''', with the standard caveats about cmd-vs-ctrl keys.
-** [http://docs.sun.com/app/docs/coll/so7en StarOffice 7 User Manuals]+
-**:StarOffice is the commercial version of OpenOffice.org that is sold by Sun Microsystems for Linux, Solaris, and Windows. While there are differences between the two, about 90% of the documentation is directly relevant for '''NeoOffice 1.2.x'''. It's the closest thing to a "User's Guide" you'll be able to find.+
** [http://docs.sun.com/app/docs/coll/1263.1?q=StarOffice+8 StarOffice 8 User Manuals] ** [http://docs.sun.com/app/docs/coll/1263.1?q=StarOffice+8 StarOffice 8 User Manuals]
**:StarOffice is the commercial version of OpenOffice.org that is sold by Sun Microsystems for Linux, Solaris, and Windows. While there are differences between the two, about 90% of the documentation is directly relevant for '''NeoOffice 2.x'''. It's the closest thing to a "User's Guide" you'll be able to find. **:StarOffice is the commercial version of OpenOffice.org that is sold by Sun Microsystems for Linux, Solaris, and Windows. While there are differences between the two, about 90% of the documentation is directly relevant for '''NeoOffice 2.x'''. It's the closest thing to a "User's Guide" you'll be able to find.
** [http://support.openoffice.org/index.html OpenOffice.org Support portal] ** [http://support.openoffice.org/index.html OpenOffice.org Support portal]
-**: Links to numerous other OpenOffice.org and StarOffice support resources; again, much of the information is directly relevant to NeoOffice (remembering that NeoOffice 1.2.x is based on OpenOffice.org 1.1.5 and NeoOffice 2.0 Alpha is based on OpenOffice.org 2.0.2). There are also several commercial books on using StarOffice and OpenOffice.org that you can find through Amazon or at your local bookstore, and these may also be good reference materials for you. +**: Links to numerous other OpenOffice.org and StarOffice support resources; again, much of the information is directly relevant to NeoOffice (remembering that NeoOffice 2.1 is based on OpenOffice.org 2.1). There are also several commercial books on using StarOffice and OpenOffice.org that you can find through Amazon or at your local bookstore, and these may also be good reference materials for you.
** Visual tutorials: [http://inpics.net/base2.html Base], [http://inpics.net/calc2.html Calc], [http://inpics.net/impress2.html Impress], and [http://inpics.net/writer2.html Writer] ** Visual tutorials: [http://inpics.net/base2.html Base], [http://inpics.net/calc2.html Calc], [http://inpics.net/impress2.html Impress], and [http://inpics.net/writer2.html Writer]
**: Visual tutorials from InPics provide tutorials for many common tasks in Writer, Calc, Impress, and Base. **: Visual tutorials from InPics provide tutorials for many common tasks in Writer, Calc, Impress, and Base.
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-''If you've found these support resources helpful, please consider making a [http://www.planamesa.com/neojava/donate.php donation] to support the continued developement of NeoOffice.''+''If you've found these support resources helpful, please consider making a [http://www.download.neooffice.org/neojava/donate.php donation] to support the continued developement of NeoOffice.''
{{botlangbarEN|[[fr:NeoOffice Support|Français]] [[de:NeoOffice Support|Deutsch]] [[It:Supporto_a_NeoOffice|Italiano]]}} {{botlangbarEN|[[fr:NeoOffice Support|Français]] [[de:NeoOffice Support|Deutsch]] [[It:Supporto_a_NeoOffice|Italiano]]}}
[[Category:NeoOffice]] [[Category:NeoOffice]]

Revision as of 18:37, 12 April 2007

A “Support FAQ” for NeoOffice

Contents

English Support

Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 2.1 may be resolved by consulting English support sites for OpenOffice.org (see the list in the How Do I Find Information on Other Usage Questions? section below). NeoOffice 2.1 is based on the OpenOffice.org 2.1 codebase.

For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), please refer first to the NeoWiki before posting a question in the trinity fora; your question may already have been answered. The forum language is English, but there are on a regular basis French- and German-speaking users who may help with problems of translation.

Installing NeoOffice

Patching

First Launch

General Troubleshooting

How Do I...?

Note that most questions about usage of NeoOffice are best directed toward general OpenOffice.org support resources, where there is a greater chance of a recieving a quick and correct answer. The NeoWiki and trinity fora are focused on NeoOffice- and Mac-specific tips and issues (i.e., where things interact with Mac OS X).

How Do I Find Information on Other Usage Questions?

  • Answers to many common questions, as well as additional tips on using NeoOffice more effectively, can be found on the NeoOffice Tips and Hints page in this wiki
    • You can also Search the entire NeoWiki from the box in the lefthand sidebar
  • The NeoOffice Help (select Contents from the Help menu) is quite extensive and can answer most questions about how to perform common—and sometimes not-so-common—tasks
  • OpenOffice.org support sites have large numbers of users who are very familiar with how to use OpenOffice.org, and most of the time any tips or help from these users will be completely applicable to NeoOffice (remembering that NeoOffice 2.1 is based on OpenOffice.org 2.1).
    • oooforum.org
      This is a great "how-to" forum for general purpose types of questions like "how do I do multiple column text in Writer" or "how do I do linear regressions in Calc". It's one of the oldest OpenOffice.org forums and has a lot of tips that have been accumulating over the years.
    • OOoAuthors.org OpenOffice 2.x Guide
      OOoAuthors has a guide to using OpenOffice.org 2.x, explaining many of the features and common tasks; this should also apply to NeoOffice 2.1, with the standard caveats about cmd-vs-ctrl keys.
    • StarOffice 8 User Manuals
      StarOffice is the commercial version of OpenOffice.org that is sold by Sun Microsystems for Linux, Solaris, and Windows. While there are differences between the two, about 90% of the documentation is directly relevant for NeoOffice 2.x. It's the closest thing to a "User's Guide" you'll be able to find.
    • OpenOffice.org Support portal
      Links to numerous other OpenOffice.org and StarOffice support resources; again, much of the information is directly relevant to NeoOffice (remembering that NeoOffice 2.1 is based on OpenOffice.org 2.1). There are also several commercial books on using StarOffice and OpenOffice.org that you can find through Amazon or at your local bookstore, and these may also be good reference materials for you.
    • Visual tutorials: Base, Calc, Impress, and Writer
      Visual tutorials from InPics provide tutorials for many common tasks in Writer, Calc, Impress, and Base.
  • Search the trinity fora for key words or phrases in your question; many questions have already been answered, sometimes several times over, and can be found with a quick search of the "NeoOffice Support" forum.
  • If you still can't find the answer to your question after exhausting all other resource, by all means ask your question in the NeoOffice Support forum on trinity.
    This forum is great for finding answers to Mac-specific questions (such as installation, printing, etc.).

Other Useful Information


If you've found these support resources helpful, please consider making a donation to support the continued developement of NeoOffice.


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