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Fr:NeoOffice Support
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| * [[NeoOffice_Installation_Issues#When_running_the_NeoOffice_installer.2C_the_.22test.22_returns_with_.22NeoOffice_can_not_be_installed_on_this_computer..22|Pendant l'exécution de l'installateur de NeoOffice, le "test" renvoie le message "NeoOffice ne peut pas être installé sur cet ordinateur."]] | * [[NeoOffice_Installation_Issues#When_running_the_NeoOffice_installer.2C_the_.22test.22_returns_with_.22NeoOffice_can_not_be_installed_on_this_computer..22|Pendant l'exécution de l'installateur de NeoOffice, le "test" renvoie le message "NeoOffice ne peut pas être installé sur cet ordinateur."]] | ||
| - | *[[NeoOffice_Installation_Issues#Installation_fails_with_a_.22generic.22_error_message | + | *[[NeoOffice_Installation_Issues#Installation_fails_with_a_.22generic.22_error_message.22|L'installation a échoué avec affichage d'un message d'erreur "générique"]] |
| *[[NeoOffice_Installation_Issues#Why_does_the_NeoOffice_installer_request_my_administrator_password.3F|Pourquoi l'installateur de NeoOffice demande le mot de passe de l'administrateur ?]] | *[[NeoOffice_Installation_Issues#Why_does_the_NeoOffice_installer_request_my_administrator_password.3F|Pourquoi l'installateur de NeoOffice demande le mot de passe de l'administrateur ?]] | ||
Revision as of 11:52, 5 October 2006
A “Support FAQ†for NeoOffice
Contents |
Support en Français
Comme NeoOffice est un portage d'OpenOffice.org sur Mac OSX, la plupart des questions concernant l'utilisation de NeoOffice 1.2.x trouveront leurs réponses par la consultation des sites de support d'OpenOffice.org en français Voir la liste dans la section Où puis-je trouver des éléments de réponse à d'autres questions d'utilisation ? ci-dessous. Veuillez noter que NeoOffice 1.2.x est basé sur le code d'OpenOffice.org 1.1.5; en conséquence, tous les astuces et conseils donnés dans ces forums concernant OpenOffice.org 2.x ne sont pas forcément applicables à NeoOffice 1.2.x ; ces astuces et conseils sont applicables à NéoOffice 2.X qui lui, est basé sur le code d' OpenOffice 2.0.x.
Pour toutes les questions concernant spécifiquement NeoOffice plutôt qu'OpenOffice.org (généralement comment NeoOffice interagit avec Mac OSX, les impressions, par exemple), consultez tout d'abord NeoWiki en Français et aussi le NeoWiki en Anglais plus complet avant de poster une question sur le forum de Trinity. Le langage du forum est l'Anglais mais il y a régulièrement des utilisateurs maîtrisant la langue française qui pourront vous aider pour les traductions.
Installing NeoOffice
- When double-clicking on the .dmg file, there is an error about "No mountable file systems"
- When running the NeoOffice installer, the "test" returns with "NeoOffice can not be installed on this computer."
- Installation fails with a "generic" error message
- Why does the NeoOffice installer request my administrator password?
L'installation de NeoOffice
Patching
- The patch installation fails with a "generic" error message
- The patch installer refuses to start the installation
- How do I know when a new patch is available?
First Launch
General Troubleshooting
- NeoOffice crashes randomly
- Problems with the menus or menu bar
- Crashing in the font dropdown
- Common causes of slow or lackluster performance
- A patch does not appear to fix a bug it claims to fix
- Preferences don't seem to stick
- Certain keyboard shortcuts do not work
- Other Known Issues with NeoOffice
How Do I...?
Note that most questions about usage of NeoOffice are best directed toward general OpenOffice.org support resources, where there is a greater chance of a recieving a quick and correct answer. The NeoWiki and trinity fora are focused on NeoOffice- and Mac-specific tips and issues (i.e., where things interact with Mac OS X).
- How do I determine what language is used for the user interface?
- How do I enable dictionaries for additional languages?
- How do I customize keyboard shortcuts to be more Mac-like?
- How do I set NeoOffice to be the default application to open certain file types?
- Can NeoOffice open AppleWorks documents?
How Do I Find Information on Other Usage Questions?
- Answers to many common questions, as well as additional tips on using NeoOffice more effectively, can be found on the NeoOffice Tips and Hints page in this wiki
- You can also Search the entire NeoWiki from the box in the lefthand sidebar
- The NeoOffice Help (select Contents from the Help menu) is quite extensive and can answer most questions about how to perform common—and sometimes not-so-common—tasks
- OpenOffice.org support sites have large numbers of users who are very familiar with how to use OpenOffice.org, and most of the time any tips or help from these users will be completely applicable to NeoOffice (remembering that NeoOffice 1.2.x is based on OpenOffice.org 1.1.5 and NeoOffice 2.0 Alpha is based on OpenOffice.org 2.0.2).
- oooforum.org
- This is a great "how-to" forum for general purpose types of questions like "how do I do multiple column text in Writer" or "how do I do linear regressions in Calc". It's one of the oldest OpenOffice.org forums and has a lot of tips that have been accumulating over the years.
- forum-openoffice.org
- A French-language support forum for OpenOffice.org
- neo_office yahoo! group
- A small Yahoo! Group of French NeoOffice users
- OOoAuthors.org OpenOffice.org 1.x Guide
- OOoAuthors has a guide to using OpenOffice.org 1.1.x, explaining many of the features and common tasks; this should also apply to NeoOffice 1.2.x, with the standard caveats about cmd-vs-ctrl keys.
- OOoAuthors.org OpenOffice 2.x Guide
- OOoAuthors has a guide to using OpenOffice.org 2.0.x, explaining many of the features and common tasks; this should also apply to NeoOffice 2.x, with the standard caveats about cmd-vs-ctrl keys.
- Manuels d'utilisation de StarOffice 7
- StarOffice is the commercial version of OpenOffice.org that is sold by Sun Microsystems for Linux, Solaris, and Windows. While there are differences between the two, about 90% of the documentation is directly relevant for NeoOffice 1.2.x. It's the closest thing to a "User's Guide" you'll be able to find.
- StarOffice 8 User Manuals
- StarOffice is the commercial version of OpenOffice.org that is sold by Sun Microsystems for Linux, Solaris, and Windows. While there are differences between the two, about 90% of the documentation is directly relevant for NeoOffice 2.x. It's the closest thing to a "User's Guide" you'll be able to find.
- OpenOffice.org Support portal
- Links to numerous other OpenOffice.org and StarOffice support resources; again, much of the information is directly relevant to NeoOffice (remembering that NeoOffice 1.2.x is based on OpenOffice.org 1.1.5 and NeoOffice 2.0 Alpha is based on OpenOffice.org 2.0.2). There are also several commercial books on using StarOffice and OpenOffice.org that you can find through Amazon or at your local bookstore, and these may also be good reference materials for you.
- oooforum.org
- Search the trinity fora for key words or phrases in your question; many questions have already been answered, sometimes several times over, and can be found with a quick search of the "NeoOffice Support" forum.
- If you still can't find the answer to your question after exhausting all other resource, by all means ask your question in the NeoOffice Support forum on trinity.
- This forum is great for finding answers to Mac-specific questions (such as installation, printing, etc.).
Other Useful Information
- Reporting Problems with NeoOffice
- Questions and answers about Aquafication or the technical side of NeoOffice
- How do I get rid of NeoOffice?
If you've found these support resources helpful, please consider making a donation to support the continued developement of NeoOffice.
