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NeoOffice Support
From NeoWiki
| Revision as of 19:05, 7 April 2006 (edit) Sardisson (Talk | contribs) m (→General Troubleshooting - more linky) ← Previous diff |
Revision as of 19:48, 7 April 2006 (edit) (undo) Sardisson (Talk | contribs) (save before i forget) Next diff → |
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| *[[Troubleshooting_Tips#Problems_with_the_menus_or_menu_bar|Problems with the menus or menu bar]] | *[[Troubleshooting_Tips#Problems_with_the_menus_or_menu_bar|Problems with the menus or menu bar]] | ||
| *[[Troubleshooting_Tips#Crashing_in_the_font_dropdown|Crashing in the font dropdown]] | *[[Troubleshooting_Tips#Crashing_in_the_font_dropdown|Crashing in the font dropdown]] | ||
| - | *[[Troubleshooting_Tips#Performance| | + | *[[Troubleshooting_Tips#Performance|Common causes of slow or lackluster performance]] |
| *[[Troubleshooting_Tips#A_patch_does_not_appear_to_fix_a_bug_it_claims_to_fix|A patch does not appear to fix a bug it claims to fix]] | *[[Troubleshooting_Tips#A_patch_does_not_appear_to_fix_a_bug_it_claims_to_fix|A patch does not appear to fix a bug it claims to fix]] | ||
| *[[Troubleshooting_Tips#Preferences_don.27t_seem_to_stick|Preferences don't seem to stick]] | *[[Troubleshooting_Tips#Preferences_don.27t_seem_to_stick|Preferences don't seem to stick]] | ||
| *[[Troubleshooting_Tips#Certain_keyboard_shortcuts_do_not_work|Certain keyboard shortcuts do not work]] | *[[Troubleshooting_Tips#Certain_keyboard_shortcuts_do_not_work|Certain keyboard shortcuts do not work]] | ||
| + | * [[How_to_Report_Problems_with_NeoOffice#Known_Issues_with_NeoOffice|Other Known Issues with NeoOffice]] | ||
| - | *[[How_to_Report_Problems_with_NeoOffice#Known_Issues_with_NeoOffice|Known Issues with NeoOffice]] | ||
| - | *[[How_to_Report_Problems_with_NeoOffice#Reporting_Problems_with_NeoOffice|Reporting Problems with NeoOffice]] | ||
| ==How Do I...?== | ==How Do I...?== | ||
| + | ''Note that most questions about usage of NeoOffice are best directed toward general OpenOffice.org support resources, where there is a greater chance of a recieving a quick and correct answer. The [[Main Page|NeoWiki]] and [http://trinity.neooffice.org/modules.php?name=Forums trinity] fora are focused on NeoOffice- and Mac-specific tips and issues (i.e., where things interact with the Mac). | ||
| * (Mac-centric tips from tips & hints, e.g. Activating Dictionaries and UI language stuff) | * (Mac-centric tips from tips & hints, e.g. Activating Dictionaries and UI language stuff) | ||
| Line 86: | Line 86: | ||
| ** (How to know if there's a new patch?) | ** (How to know if there's a new patch?) | ||
| ** (Reporting problems, contributing, developing ?) | ** (Reporting problems, contributing, developing ?) | ||
| + | **[[How_to_Report_Problems_with_NeoOffice#Reporting_Problems_with_NeoOffice|Reporting Problems with NeoOffice]] | ||
| + | |||
| {{botlangbarEN|[[fr:NeoOffice Supprt|Français]] [[de:NeoOffice Support|Deutsch]]}} | {{botlangbarEN|[[fr:NeoOffice Supprt|Français]] [[de:NeoOffice Support|Deutsch]]}} | ||
| [[Category:NeoOffice]][[Category:Fixme]] | [[Category:NeoOffice]][[Category:Fixme]] | ||
Revision as of 19:48, 7 April 2006
Contents |
* * * DRAFT * * *
This page collects support resources for NeoOffice...
Before posting a question in the NeoOffice Support forum on trinity, please check these resources; your question may have already been answered. Sort of like a Support FAQ.
Lorem ipsum....
Translate the following (generic Langname) section into your own language when you translate this page, replacing the links with the relevant external and internal links for your language.
English Support
Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 1.2.x may be resolved by consulting the English support sites of OpenOffice.org, e.g. http://support.openoffice.org/index.html and its linked resources such as www.oooforum.org. Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x.
For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), please refer first to the NeoWiki before posting a question in the trinity fora. The forum language is English, but there are on a regular basis French- and German-speaking users who may help with problems of translation.
Langname Support
Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 1.2.x may be resolved by consulting the Langname support sites of OpenOffice.org, e.g. http://de.openoffice.org/probleme.html and its linked resources such as "Mailingliste" and "Foren und Newsgroups", and www.ooowiki.de. Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x.
For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), please refer first to the Langname NeoWiki and the more comprehensive English NeoWiki version before posting a question in the trinity fora. The forum language is English, but there are on a regular basis Langname-speaking users who may help with problems of translation.
Deutscher Support
Da NeoOffice eine Portierung von OpenOffice.org für MacOS X ist, können die meisten Fragen des täglichen Gebrauchs von NeoOffice mithilfe der deutschen Support-Seiten von OpenOffice.Org gelöst werden. Wir weisen hin auf http://de.openoffice.org/probleme.html und auf die Hyperlinks, die dort zugänglich sind, z.B. unter "Mailingliste" und "Foren und Newsgroups" und auf www.ooowiki.de. Beachten Sie bitte, dass NeoOffice 1.2.x den Code von OpenOffice 1.1.5 nutzt, Tipps und Hinweise für OpenOffice 2.x sind für NeoOffice 1.2.x nicht immer anwendbar.
Für alle Anfragen, die sich auf Spezifika von NeoOffice beziehen und nicht auf OpenOffice.org (generell betrifft das die Bereiche, in denen NeoOffice mit MacOS X interagiert, z.B. beim Drucken), durchsuchen sie bitte zuerst dieses NeoOffice-Wiki - ggf. auch die weiter ausgearbeitete englische NeoWiki-Version -, bevor Sie eine Frage in den Trinity-Foren posten. Die Sprache der Trinity-Foren ist Englisch, es finden sich jedoch regelmäßig deutschsprachige Forumsteilnehmer ein, die bei eventuellen Übersetzungsproblemen helfen können.
Installing NeoOffice
- When running the NeoOffice installer, the "test" returns with "NeoOffice can not be installed on this computer."
- Installation fails with a "generic" error message
- Why does the NeoOffice installer request my administrator password?
Patching
- The patch installation fails with a "generic" error message
- The patch installer refuses to start the installation
First Launch
(Include some relevant general troubleshooting entries here, too)
General Troubleshooting
- NeoOffice crashes randomly
- Problems with the menus or menu bar
- Crashing in the font dropdown
- Common causes of slow or lackluster performance
- A patch does not appear to fix a bug it claims to fix
- Preferences don't seem to stick
- Certain keyboard shortcuts do not work
- Other Known Issues with NeoOffice
How Do I...?
Note that most questions about usage of NeoOffice are best directed toward general OpenOffice.org support resources, where there is a greater chance of a recieving a quick and correct answer. The NeoWiki and trinity fora are focused on NeoOffice- and Mac-specific tips and issues (i.e., where things interact with the Mac).
- (Mac-centric tips from tips & hints, e.g. Activating Dictionaries and UI language stuff)
- (General usage tips)
- (Link to More Tips and Hints for more)
- (Read the help)
- (oooforum.org and other ooo sites--some of the Support forum sticky links)
- (supplement with language-specific sites when translating this page)
- (Search trinity)
- Then you may ask a question
Other
- (Do we need anything else?)
- (Maybe we put "Uninstall" and "registration" and whatnot here
- (How to know if there's a new patch?)
- (Reporting problems, contributing, developing ?)
- Reporting Problems with NeoOffice
