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NeoOffice Support
From NeoWiki
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| Revision as of 22:13, 12 April 2007 (edit) Sardisson (Talk | contribs) (→How Do I Find Information on Other Usage Questions? - add Neo book, aussie's guide, Migration Guide, and OOo 2 userguide) ← Previous diff |
Revision as of 01:33, 14 May 2007 (edit) (undo) Lorinda (Talk | contribs) (→How Do I Find Information on Other Usage Questions? - commenting entire section) Next diff → |
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| * [[Setting the Default Application|How do I set NeoOffice to be the default application to open certain file types?]] | * [[Setting the Default Application|How do I set NeoOffice to be the default application to open certain file types?]] | ||
| * [[Opening_AppleWorks_documents|Can NeoOffice open AppleWorks documents?]] | * [[Opening_AppleWorks_documents|Can NeoOffice open AppleWorks documents?]] | ||
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| + | <!--The links to resources of this commented section have been moved to Documentation and Related Resources. Other information has been moved up to the "English Support" section. | ||
| ===How Do I Find Information on Other Usage Questions?=== | ===How Do I Find Information on Other Usage Questions?=== | ||
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| ** You can also [[Special:Search|Search]] the entire NeoWiki from the box in the lefthand sidebar | ** You can also [[Special:Search|Search]] the entire NeoWiki from the box in the lefthand sidebar | ||
| * The '''NeoOffice Help''' (select '''Contents''' from the '''Help''' menu) is quite extensive and can answer most questions about how to perform common—and sometimes not-so-common—tasks | * The '''NeoOffice Help''' (select '''Contents''' from the '''Help''' menu) is quite extensive and can answer most questions about how to perform common—and sometimes not-so-common—tasks | ||
| - | * OpenOffice.org support sites have large numbers of users who are very familiar with how to use OpenOffice.org, and most of the time any tips or help from these users will be completely applicable to NeoOffice (remembering that NeoOffice 2.1 is based on OpenOffice.org 2.1). | + | * OpenOffice.org support sites have large numbers of users who are very familiar with how to use OpenOffice.org, and most of the time any tips or help from these users will be completely applicable to NeoOffice (remembering that NeoOffice 2.1 is based on OpenOffice.org 2.1).--> |
| <!--Translators: add supplement these sites with ones appropriate for your language, e.g. http://de.openoffice.org/probleme.html and www.ooowiki.de for German, when translating this page--> | <!--Translators: add supplement these sites with ones appropriate for your language, e.g. http://de.openoffice.org/probleme.html and www.ooowiki.de for German, when translating this page--> | ||
| - | ** [http://www.oooforum.org oooforum.org] | + | <!--** [http://www.oooforum.org oooforum.org] |
| **: This is a great "how-to" forum for general purpose types of questions like "how do I do multiple column text in Writer" or "how do I do linear regressions in Calc". It's one of the oldest OpenOffice.org forums and has a lot of tips that have been accumulating over the years. | **: This is a great "how-to" forum for general purpose types of questions like "how do I do multiple column text in Writer" or "how do I do linear regressions in Calc". It's one of the oldest OpenOffice.org forums and has a lot of tips that have been accumulating over the years. | ||
| ** [http://www.geocities.com/aussie_149/NeoUGWebsite/index.html NeoOffice User Guide] (draft) | ** [http://www.geocities.com/aussie_149/NeoUGWebsite/index.html NeoOffice User Guide] (draft) | ||
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| * [http://trinity.neooffice.org/modules.php?name=Forums&file=search Search] the trinity fora for key words or phrases in your question; many questions have already been answered, sometimes several times over, and can be found with a quick search of the "NeoOffice Support" forum. | * [http://trinity.neooffice.org/modules.php?name=Forums&file=search Search] the trinity fora for key words or phrases in your question; many questions have already been answered, sometimes several times over, and can be found with a quick search of the "NeoOffice Support" forum. | ||
| * If you still can't find the answer to your question after exhausting all other resource, by all means ask your question in the [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=7 NeoOffice Support] forum on trinity. | * If you still can't find the answer to your question after exhausting all other resource, by all means ask your question in the [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=7 NeoOffice Support] forum on trinity. | ||
| - | *:This forum is great for finding answers to Mac-specific questions (such as installation, printing, etc.). | + | *:This forum is great for finding answers to Mac-specific questions (such as installation, printing, etc.).--> |
| ==Other Useful Information== | ==Other Useful Information== | ||
Revision as of 01:33, 14 May 2007
A “Support FAQ†for NeoOffice
Contents |
English Support
Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 2.1 may be resolved by consulting English support sites for OpenOffice.org (see the list in the How Do I Find Information on Other Usage Questions? section below). NeoOffice 2.1 is based on the OpenOffice.org 2.1 codebase.
For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), please refer first to the NeoWiki before posting a question in the trinity fora; your question may already have been answered. The forum language is English, but there are on a regular basis French- and German-speaking users who may help with problems of translation.
Installing NeoOffice
- When double-clicking on the .dmg file, there is an error about "No mountable file systems"
- When running the NeoOffice installer, the "test" returns with "NeoOffice can not be installed on this computer."
- Installation stalls when it gets to the "Select Destination" screen
- Installation fails with a "generic" error message
- Why does the NeoOffice installer request my administrator password?
Patching
- The patch installation fails with a "generic" error message
- The patch installer refuses to start the installation
- How do I know when a new patch is available?
First Launch
General Troubleshooting
- NeoOffice crashes randomly
- Problems with the menus or menu bar
- Crashing in the font dropdown
- Common causes of slow or lackluster performance
- A patch does not appear to fix a bug it claims to fix
- Preferences don't seem to stick
- Certain keyboard shortcuts do not work
- Other Known Issues with NeoOffice
How Do I...?
Note that most questions about usage of NeoOffice are best directed toward general OpenOffice.org support resources, where there is a greater chance of a recieving a quick and correct answer. The NeoWiki and trinity fora are focused on NeoOffice- and Mac-specific tips and issues (i.e., where things interact with Mac OS X).
- How do I determine what language is used for the user interface?
- How do I enable dictionaries for additional languages?
- How do I customize keyboard shortcuts to be more Mac-like?
- How do I set NeoOffice to be the default application to open certain file types?
- Can NeoOffice open AppleWorks documents?
Other Useful Information
- Reporting Problems with NeoOffice
- Questions and answers about Aquafication or the technical side of NeoOffice
- How do I get rid of NeoOffice?
If you've found these support resources helpful, please consider making a donation to support the continued developement of NeoOffice.
