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Bugzilla Guide
From NeoWiki
(Difference between revisions)
| Revision as of 18:17, 7 March 2005 (edit) Sardisson (Talk | contribs) (add ray's tip about attachments, scope of bugs issue, repro in X11) ← Previous diff |
Revision as of 18:22, 7 March 2005 (edit) (undo) Sardisson (Talk | contribs) (add no warning info) Next diff → |
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| ** Attach (not paste) crashlog | ** Attach (not paste) crashlog | ||
| *** After bug is filed | *** After bug is filed | ||
| - | *** Add attachments separately from comments (attachment refresh wipes comments) | + | *** Add attachments separately from comments (attachment refresh wipes comments, currently no warning) |
| ** Attach screenshot if relevant | ** Attach screenshot if relevant | ||
| ** Attach problematic document, if relevant, or email it to Patrick if sensitive | ** Attach problematic document, if relevant, or email it to Patrick if sensitive | ||
Revision as of 18:22, 7 March 2005
Things to Do
- New front page (bypassable for certain users, i.e. admins or long-time good bugfilers)
- Steps to take before filing a bug
- Install latest patch [link]
- Reboot
- Fresh profile
- Attempt to reproduce in corresponding version of OOo/X11 if possible (?)
- Search for duplicate
- Scope of bugs, i.e. what's a Neo/J bug vs. an OOo bug/limitation vs. an Apple bug/limitation
- How to submit a useful bug report
- Steps to take before filing a bug
- Write "How to submit a useful bug report"
- One issue per bug report
- Include Patch level and OS version
- Attach (not paste) crashlog
- After bug is filed
- Add attachments separately from comments (attachment refresh wipes comments, currently no warning)
- Attach screenshot if relevant
- Attach problematic document, if relevant, or email it to Patrick if sensitive
- Change Advanced Query to be the default search
- Basic query is absolutely useless for finding duplicates!
