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Snow Leopard Upgrade Issues
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| This page describes potential issues related to installing or upgrading to Mac OS X 10.6 Snow Leopard. These issues are primarily issues with the OS itself or third-party software, but we are providing this page as a service to NeoOffice users. | This page describes potential issues related to installing or upgrading to Mac OS X 10.6 Snow Leopard. These issues are primarily issues with the OS itself or third-party software, but we are providing this page as a service to NeoOffice users. | ||
| - | == | + | ==Unsolved Issues== |
| + | |||
| + | * '''Image Capture dialog will cause NeoOffice to hang''' | ||
| + | ** Problem: When you select either the Tools :: Add-ons :: Paste Image from Camera or Scanner menu or the Insert :: Picture :: Scan :: Request menu, a floating window will appear. If you click on the red "window close" button in that window's titlebar, NeoOffice will hang. | ||
| + | ** Solution: This is a Mac OS X 10.6 bug, not a NeoOffice bug so the only solution is to '''never press the red "window close" button''' in that floating window. We have reported this bug as bug 7184145 in Apple's bug tracking system. | ||
| + | |||
| + | ==Solved Issues== | ||
| * '''NeoOffice 3.0 and 2.2.5 installations will not launch''' | * '''NeoOffice 3.0 and 2.2.5 installations will not launch''' | ||
| Line 8: | Line 14: | ||
| * '''Saving to a remote volume will sometimes crash''' | * '''Saving to a remote volume will sometimes crash''' | ||
| ** Problem: When you select the File :: Save or File :: Save As menus and select a remote volume, Apple's save dialog code will sometimes cause NeoOffice crash. | ** Problem: When you select the File :: Save or File :: Save As menus and select a remote volume, Apple's save dialog code will sometimes cause NeoOffice crash. | ||
| - | ** Solution: | + | ** Solution: Apple has fixed this Mac OS X bug in Mac OS X 10.6.1. |
| * '''Saving over an existing iDisk file will save an empty file''' | * '''Saving over an existing iDisk file will save an empty file''' | ||
| ** Problem: When you overwrite a file that is in an iDisk folder, the save operation will silently fail. This silent failure will overwrite your file and leave a zero length file. | ** Problem: When you overwrite a file that is in an iDisk folder, the save operation will silently fail. This silent failure will overwrite your file and leave a zero length file. | ||
| - | ** Solution: | + | ** Solution: We have fixed this bug by disabling overwriting of files in an iDisk folder in [http://www.neooffice.org/neojava/earlyaccesspatch.php NeoOffice 3.0.1 Early Access Patch 1]. |
| * '''Finder's Cover Flow view does not work for NeoOffice documents''' | * '''Finder's Cover Flow view does not work for NeoOffice documents''' | ||
| ** Problem: Apple made some changes in Mac OS X 10.6 that causes our Quick Look plugin to fail. | ** Problem: Apple made some changes in Mac OS X 10.6 that causes our Quick Look plugin to fail. | ||
| - | ** Solution: | + | ** Solution: We have fixed this problem in [http://www.neooffice.org/neojava/earlyaccessdownload.php NeoOffice 3.0.1 Early Access]. |
| * '''Special characters display in the wrong position''' | * '''Special characters display in the wrong position''' | ||
| ** Problem: Apple made some changes in Mac OS X 10.6 that causes the Insert :: Special Characters menu to display characters in the wrong position. This same problem will also cause some characters in Formula documents to display in the wrong position. | ** Problem: Apple made some changes in Mac OS X 10.6 that causes the Insert :: Special Characters menu to display characters in the wrong position. This same problem will also cause some characters in Formula documents to display in the wrong position. | ||
| ** Solution: We have fixed this problem in [http://www.neooffice.org/neojava/earlyaccessdownload.php NeoOffice 3.0.1 Early Access]. | ** Solution: We have fixed this problem in [http://www.neooffice.org/neojava/earlyaccessdownload.php NeoOffice 3.0.1 Early Access]. | ||
| - | * '''Image Capture dialog will cause NeoOffice to hang''' | ||
| - | ** Problem: When you select either the Tools :: Add-ons :: Paste Image from Camera or Scanner menu or the Insert :: Picture :: Scan :: Request menu, a floating window will appear. If you click on the red "window close" button in that window's titlebar, NeoOffice will hang. | ||
| - | ** Solution: This is a Mac OS X 10.6 bug, not a NeoOffice bug so the only solution is to '''never press the red "window close" button''' in that floating window. We have reported this bug as bug 7184145 in Apple's bug tracking system. | ||
| * '''Help :: Search menu missing''' | * '''Help :: Search menu missing''' | ||
| ** Problem: If your preferred language in the Mac OS X System Preferences application is not English, Mac OS X will fail to add display the Help :: Search menu. | ** Problem: If your preferred language in the Mac OS X System Preferences application is not English, Mac OS X will fail to add display the Help :: Search menu. | ||
| - | ** Solution: | + | ** Solution: We have fixed this bug in [http://www.neooffice.org/neojava/earlyaccesspatch.php NeoOffice 3.0.1 Early Access Patch 2]. |
| + | * '''No menus in menubar for some languages''' | ||
| + | ** Problem: Apple made some changes to Java in Mac OS X that causes NeoOffice's menus to not be displayed in the menubar when your Mac's preferred language is set to some non-Western European language. | ||
| + | ** Solution: We have fixed this bug in [http://www.neooffice.org/neojava/earlyaccesspatch.php NeoOffice 3.0.1 Early Access Patch 2]. | ||
| [[Category:NeoOffice]] | [[Category:NeoOffice]] | ||
Revision as of 16:11, 7 October 2009
This page describes potential issues related to installing or upgrading to Mac OS X 10.6 Snow Leopard. These issues are primarily issues with the OS itself or third-party software, but we are providing this page as a service to NeoOffice users.
Unsolved Issues
- Image Capture dialog will cause NeoOffice to hang
- Problem: When you select either the Tools :: Add-ons :: Paste Image from Camera or Scanner menu or the Insert :: Picture :: Scan :: Request menu, a floating window will appear. If you click on the red "window close" button in that window's titlebar, NeoOffice will hang.
- Solution: This is a Mac OS X 10.6 bug, not a NeoOffice bug so the only solution is to never press the red "window close" button in that floating window. We have reported this bug as bug 7184145 in Apple's bug tracking system.
Solved Issues
- NeoOffice 3.0 and 2.2.5 installations will not launch
- Problem: After NeoOffice 3.0 and 2.2.5 were released, Apple made some changes in Mac OS X 10.6 that causes NeoOffice to fail to launch.
- Solution: We have fixed this problem in NeoOffice 3.0.1 Early Access.
- Saving to a remote volume will sometimes crash
- Problem: When you select the File :: Save or File :: Save As menus and select a remote volume, Apple's save dialog code will sometimes cause NeoOffice crash.
- Solution: Apple has fixed this Mac OS X bug in Mac OS X 10.6.1.
- Saving over an existing iDisk file will save an empty file
- Problem: When you overwrite a file that is in an iDisk folder, the save operation will silently fail. This silent failure will overwrite your file and leave a zero length file.
- Solution: We have fixed this bug by disabling overwriting of files in an iDisk folder in NeoOffice 3.0.1 Early Access Patch 1.
- Finder's Cover Flow view does not work for NeoOffice documents
- Problem: Apple made some changes in Mac OS X 10.6 that causes our Quick Look plugin to fail.
- Solution: We have fixed this problem in NeoOffice 3.0.1 Early Access.
- Special characters display in the wrong position
- Problem: Apple made some changes in Mac OS X 10.6 that causes the Insert :: Special Characters menu to display characters in the wrong position. This same problem will also cause some characters in Formula documents to display in the wrong position.
- Solution: We have fixed this problem in NeoOffice 3.0.1 Early Access.
- Help :: Search menu missing
- Problem: If your preferred language in the Mac OS X System Preferences application is not English, Mac OS X will fail to add display the Help :: Search menu.
- Solution: We have fixed this bug in NeoOffice 3.0.1 Early Access Patch 2.
- No menus in menubar for some languages
- Problem: Apple made some changes to Java in Mac OS X that causes NeoOffice's menus to not be displayed in the menubar when your Mac's preferred language is set to some non-Western European language.
- Solution: We have fixed this bug in NeoOffice 3.0.1 Early Access Patch 2.
