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Bugzilla Guide
From NeoWiki
(Difference between revisions)
| Revision as of 18:22, 7 March 2005 (edit) Sardisson (Talk | contribs) (add no warning info) ← Previous diff |
Revision as of 07:53, 10 March 2005 (edit) (undo) Sardisson (Talk | contribs) (sample solid bug, bugzilla helper idea) Next diff → |
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| == Things to Do == | == Things to Do == | ||
| - | * New front page (bypassable for certain users, i.e. admins or long-time good bugfilers) | + | * New front page (bypassable for certain users, i.e. admins or long-time good bugfilers) or something like [https://bugzilla.mozilla.org/enter_bug.cgi?product=Camino&format=guided Bugzilla Helper] |
| ** Steps to take before filing a bug | ** Steps to take before filing a bug | ||
| *** Install latest patch [link] | *** Install latest patch [link] | ||
| Line 19: | Line 19: | ||
| ** Attach screenshot if relevant | ** Attach screenshot if relevant | ||
| ** Attach problematic document, if relevant, or email it to Patrick if sensitive | ** Attach problematic document, if relevant, or email it to Patrick if sensitive | ||
| + | ** Example of a pretty solid report: http://bugzilla.neooffice.org/bug.php?op=show&bugid=554 | ||
| * Change Advanced Query to be the default search | * Change Advanced Query to be the default search | ||
| :Basic query is absolutely useless for finding duplicates! | :Basic query is absolutely useless for finding duplicates! | ||
Revision as of 07:53, 10 March 2005
Things to Do
- New front page (bypassable for certain users, i.e. admins or long-time good bugfilers) or something like Bugzilla Helper
- Steps to take before filing a bug
- Install latest patch [link]
- Reboot
- Fresh profile
- Attempt to reproduce in corresponding version of OOo/X11 if possible (?)
- Search for duplicate
- Scope of bugs, i.e. what's a Neo/J bug vs. an OOo bug/limitation vs. an Apple bug/limitation
- How to submit a useful bug report
- Steps to take before filing a bug
- Write "How to submit a useful bug report"
- One issue per bug report
- Include Patch level and OS version
- Attach (not paste) crashlog
- After bug is filed
- Add attachments separately from comments (attachment refresh wipes comments, currently no warning)
- Attach screenshot if relevant
- Attach problematic document, if relevant, or email it to Patrick if sensitive
- Example of a pretty solid report: http://bugzilla.neooffice.org/bug.php?op=show&bugid=554
- Change Advanced Query to be the default search
- Basic query is absolutely useless for finding duplicates!
