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Bugzilla Guide
From NeoWiki
(Difference between revisions)
| Revision as of 03:49, 7 March 2005 (edit) Sardisson (Talk | contribs) (1per1) ← Previous diff |
Revision as of 18:17, 7 March 2005 (edit) (undo) Sardisson (Talk | contribs) (add ray's tip about attachments, scope of bugs issue, repro in X11) Next diff → |
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| Line 6: | Line 6: | ||
| *** Reboot | *** Reboot | ||
| *** Fresh profile | *** Fresh profile | ||
| + | *** Attempt to reproduce in corresponding version of OOo/X11 if possible (?) | ||
| *** Search for duplicate | *** Search for duplicate | ||
| + | ** Scope of bugs, i.e. what's a Neo/J bug vs. an OOo bug/limitation vs. an Apple bug/limitation | ||
| ** How to submit a useful bug report | ** How to submit a useful bug report | ||
| + | |||
| * Write "How to submit a useful bug report" | * Write "How to submit a useful bug report" | ||
| ** One issue per bug report | ** One issue per bug report | ||
| Line 13: | Line 16: | ||
| ** Attach (not paste) crashlog | ** Attach (not paste) crashlog | ||
| *** After bug is filed | *** After bug is filed | ||
| + | *** Add attachments separately from comments (attachment refresh wipes comments) | ||
| ** Attach screenshot if relevant | ** Attach screenshot if relevant | ||
| ** Attach problematic document, if relevant, or email it to Patrick if sensitive | ** Attach problematic document, if relevant, or email it to Patrick if sensitive | ||
| + | |||
| * Change Advanced Query to be the default search | * Change Advanced Query to be the default search | ||
| :Basic query is absolutely useless for finding duplicates! | :Basic query is absolutely useless for finding duplicates! | ||
Revision as of 18:17, 7 March 2005
Things to Do
- New front page (bypassable for certain users, i.e. admins or long-time good bugfilers)
- Steps to take before filing a bug
- Install latest patch [link]
- Reboot
- Fresh profile
- Attempt to reproduce in corresponding version of OOo/X11 if possible (?)
- Search for duplicate
- Scope of bugs, i.e. what's a Neo/J bug vs. an OOo bug/limitation vs. an Apple bug/limitation
- How to submit a useful bug report
- Steps to take before filing a bug
- Write "How to submit a useful bug report"
- One issue per bug report
- Include Patch level and OS version
- Attach (not paste) crashlog
- After bug is filed
- Add attachments separately from comments (attachment refresh wipes comments)
- Attach screenshot if relevant
- Attach problematic document, if relevant, or email it to Patrick if sensitive
- Change Advanced Query to be the default search
- Basic query is absolutely useless for finding duplicates!
