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- | == Things to Do == | + | #Redirect [[How_to_Report_Problems_with_NeoOffice]] |
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- | * New front page (bypassable for certain users, i.e. admins or long-time good bugfilers) or something like [https://bugzilla.mozilla.org/enter_bug.cgi?product=Camino&format=guided Bugzilla Helper] | + | |
- | ** Steps to take before filing a bug | + | |
- | *** Install latest patch [link] | + | |
- | *** Reboot | + | |
- | *** Fresh profile | + | |
- | *** Attempt to reproduce in corresponding version of OOo/X11 if possible (?) | + | |
- | *** Search for duplicate | + | |
- | ** Scope of bugs, i.e. what's a Neo/J bug vs. an OOo bug/limitation vs. an Apple bug/limitation | + | |
- | ** How to submit a useful bug report | + | |
- | | + | |
- | * Write "How to submit a useful bug report" | + | |
- | ** One issue per bug report | + | |
- | ** Include Patch level and OS version | + | |
- | ** Attach (not paste) crashlog | + | |
- | *** After bug is filed | + | |
- | *** Add attachments separately from comments (attachment refresh wipes comments, currently no warning) | + | |
- | ** Attach screenshot if relevant | + | |
- | ** Attach problematic document, if relevant, or email it to Patrick if sensitive | + | |
- | ** Example of a pretty solid report: http://bugzilla.neooffice.org/bug.php?op=show&bugid=554 | + | |
- | | + | |
- | * Change Advanced Query to be the default search | + | |
- | :Basic query is absolutely useless for finding duplicates! | + | |
Current revision
- Redirect How_to_Report_Problems_with_NeoOffice