How to Report Problems with NeoOffice

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Revision as of 20:54, 16 August 2012 (edit) Sardisson (Talk | contribs) (minor changes; this page still needs a complete rewrite, as {{fixme}} indicates) ← Previous diff		Current revision (20:24, 1 July 2017) (edit) (undo) ( | contribs) (Replace with link to the NeoOffice Support web page)
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-	{{fixme}}	+	See the [http://www.neooffice.org/neojava/contact.php NeoOffice Support] web page.
-	==Known Issues with NeoOffice==	+
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-	Known issues with NeoOffice can be found in	+
-	* [[NeoOffice Download and Installation Issues]] - issues with installation, patch updates, and first launch of the application	+
-	* [[Troubleshooting Tips]] - causes of common Mac OS X-related problems that affect NeoOffice	+
-	<!--* [http://bugzilla.neooffice.org NeoOffice Bugzilla] (''be sure to select '''NeoOffice''' from the '''Project''' menu when querying the bug database'')-->	+
-	* NeoOffice [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=7 Support forum]	+
-	* NeoOffice [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=6 Testing forum]	+
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-	Please search for your issues before posting to the Support forum. The Testing forum is used for providing feedback on alpha and beta versions of NeoOffice; issues with released versions are handled in the Support forum.	+
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-	'''N.B.''' NeoOffice shares all the bugs and limitations of [[OpenOffice.org|OpenOffice.org]], so any issue in the [http://www.openoffice.org/issues/query.cgi OpenOffice.org IssueZilla] will also be a known issue with NeoOffice.	+
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-	==Reporting Problems with NeoOffice==	+
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-	If you want to report problems, please submit them to the [http://trinity.neooffice.org/modules.php?name=Forums NeoOffice Support forum]. For more detailed information about how to properly report a bug, attach a crash log, sample of a hang, or problematic document to a bug post, and what happens next with your bug, please visit the [[Bugzilla_Guide|Guide to NeoOffice Bugs]].	+
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-	The forum [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=7 on trinity] can also be used to discuss problems.	+
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-	====Bugs in OpenOffice.org code====	+
-	If Patrick or another developer replies that the problem is with the underlying [[OpenOffice.org|OpenOffice.org]] code, report the problem in the OpenOffice.org IssueZilla to ensure the OpenOffice.org coders fix the problem! See [http://qa.openoffice.org/issue_handling/pre_submission.html here] for details. For purposes of the '''Found in version:''' field in IssueZilla, NeoOffice 3.0.x is the equivalent of OpenOffice.org 3.0.x.	+
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-	After you file a bug in the OOo IssueZilla, please paste its URL into the comments of your NeoOffice forum post; the developers and QA will often follow the progress of the OOo bug.	+
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-	====Bugs in WordPerfect import====	+
-	Similarly, if you have an issue with the result of the import of a WordPerfect document—bold is missing, table messed up, etc.—this is a problem with the ''libwpd'' and ''WriterPerfect'' libraries and should be reported in the [http://bugzilla.abisource.com/enter_bug.cgi?product=libwpd libwpd Bugzilla].	+
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-	=== Bug Filing Guide ===	+
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-	We are developing a guide to filing a good bug in the forums. If you have suggestions, please contribute on the [[Bugzilla_Guide|Guide to NeoOffice Bugs]] page.	+
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-	{{botlangbarEN|[[Fr:Comment_rapporter_des_problèmes_rencontrés_avec_NeoOffice|Français]] [[De:Probleme_melden|Deutsch]] [[It:Come_segnalare_i_problemi_incontrati|Italiano]] [[Es:Como reportar problemas|Español]] [[nl:Hoe problemen met NeoOffice melden|Nederlands]]}}	+
-	[[Category:NeoOffice]][[Category:Contributing]]	+

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Current revision

See the NeoOffice Support web page.