Revision as of 20:54, 16 August 2012 (edit)
Sardisson (Talk | contribs)
← Previous diff |
Revision as of 21:17, 19 August 2016 (edit) (undo)
( | contribs)
Next diff → |
| Line 1: |
Line 1: |
| - | {{fixme}} | + | * Download or installation problems? [[NeoOffice_Download_and_Installation_Issues|Click here]] |
| - | ==Known Issues with NeoOffice== | + | * Problems after upgrading to OS X El Capitan or macOS Sierra? [[El_Capitan_and_Sierra_Upgrade_Issues|Click here]] |
| - | | + | |
| - | Known issues with NeoOffice can be found in | + | |
| - | * [[NeoOffice Download and Installation Issues]] - issues with installation, patch updates, and first launch of the application | + | |
| - | * [[Troubleshooting Tips]] - causes of common Mac OS X-related problems that affect NeoOffice | + | |
| - | <!--* [http://bugzilla.neooffice.org NeoOffice Bugzilla] (''be sure to select '''NeoOffice''' from the '''Project''' menu when querying the bug database'')--> | + | |
| - | * NeoOffice [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=7 Support forum] | + | |
| - | * NeoOffice [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=6 Testing forum] | + | |
| - | | + | |
| - | Please search for your issues before posting to the Support forum. The Testing forum is used for providing feedback on alpha and beta versions of NeoOffice; issues with released versions are handled in the Support forum. | + | |
| - | | + | |
| - | '''N.B.''' NeoOffice shares all the bugs and limitations of [[OpenOffice.org|OpenOffice.org]], so any issue in the [http://www.openoffice.org/issues/query.cgi OpenOffice.org IssueZilla] will also be a known issue with NeoOffice. | + | |
| - | | + | |
| - | ==Reporting Problems with NeoOffice== | + | |
| - | | + | |
| - | If you want to report problems, please submit them to the [http://trinity.neooffice.org/modules.php?name=Forums NeoOffice Support forum]. For more detailed information about how to properly report a bug, attach a crash log, sample of a hang, or problematic document to a bug post, and what happens next with your bug, please visit the [[Bugzilla_Guide|Guide to NeoOffice Bugs]]. | + | |
| - | | + | |
| - | The forum [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=7 on trinity] can also be used to discuss problems. | + | |
| - | | + | |
| - | ====Bugs in OpenOffice.org code==== | + | |
| - | If Patrick or another developer replies that the problem is with the underlying [[OpenOffice.org|OpenOffice.org]] code, report the problem in the OpenOffice.org IssueZilla to ensure the OpenOffice.org coders fix the problem! See [http://qa.openoffice.org/issue_handling/pre_submission.html here] for details. For purposes of the '''Found in version:''' field in IssueZilla, NeoOffice 3.0.x is the equivalent of OpenOffice.org 3.0.x. | + | |
| - | | + | |
| - | After you file a bug in the OOo IssueZilla, please paste its URL into the comments of your NeoOffice forum post; the developers and QA will often follow the progress of the OOo bug. | + | |
| - | | + | |
| - | ====Bugs in WordPerfect import==== | + | |
| - | Similarly, if you have an issue with the result of the import of a WordPerfect document—bold is missing, table messed up, etc.—this is a problem with the ''libwpd'' and ''WriterPerfect'' libraries and should be reported in the [http://bugzilla.abisource.com/enter_bug.cgi?product=libwpd libwpd Bugzilla]. | + | |
| - | | + | |
| - | === Bug Filing Guide === | + | |
| - | | + | |
| - | We are developing a guide to filing a good bug in the forums. If you have suggestions, please contribute on the [[Bugzilla_Guide|Guide to NeoOffice Bugs]] page. | + | |
| - | | + | |
| - | {{botlangbarEN|[[Fr:Comment_rapporter_des_problèmes_rencontrés_avec_NeoOffice|Français]] [[De:Probleme_melden|Deutsch]] [[It:Come_segnalare_i_problemi_incontrati|Italiano]] [[Es:Como reportar problemas|Español]] [[nl:Hoe problemen met NeoOffice melden|Nederlands]]}} | + | |
| - | [[Category:NeoOffice]][[Category:Contributing]] | + | |
