Disabling Patch Checking

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In all versions of NeoOffice, patch checking is enabled by default to ensure users are notified of new patches with the latest bugfixes. NeoOffice checks for patches on launch once every 7 days.

While we consider patch check an important method of communication and support for our users, we recognize that in some cases, like managed deployments, patch notification can be problematic, so NeoOffice includes a method for disabling these notifications.

Disabling Patch Checking

Select the Tools :: Options menu and in the dialog that appears, expand the NeoOffice item, click on the Online Update subitem, and uncheck the "Check for updated automatically" checkbox.

If there is no Online Update subitem when you expand the NeoOffice item, then you do not have the latest NeoOffice patch installed and you will need to install the latest patch.

If you disable patch checking, we strongly urge you to be notified of updates using one of the methods on the Contact page, closely watch the NeoOffice Release Notes page in this wiki, or use another method to keep aware of the latest patches.

If you disable patch checking, you should update to the current patch before requesting assistance and/or reporting problems on trinity or filing bug reports in Bugzilla. Your problem may have already be resolved.


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