How to Report Problems with NeoOffice

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-==Known Issues with NeoOffice==+See the [http://www.neooffice.org/neojava/contact.php NeoOffice Support] web page.
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-Patrick Luby maintains a [http://www.planamesa.com/neojava/features.php#bugs brief list] of "known problems." That page covers features found in [[OpenOffice.org|OpenOffice.org]] that are still missing from NeoOffice.+
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-Other known issues with NeoOffice can be found in+
-* [[NeoOffice Installation Issues]] - issues with installation, patch updates, and first launch of the application+
-* [[Troubleshooting Tips]] - causes of common Mac OS X-related problems that affect NeoOffice+
-* [http://bugzilla.neooffice.org NeoOffice Bugzilla] (''be sure to select '''NeoOffice''' from the '''Project''' menu when querying the bug database'')+
-* NeoOffice [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=7 Support forum]+
-* NeoOffice [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=6 Testing forum]+
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-Please search for your issues before posting to the Support forum. The Testing forum is used for providing feedback on new patches and alpha and beta versions of NeoOffice; issues with released versions are handled in the Support forum.+
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-'''N.B.''' NeoOffice shares all the bugs and limitations of [[OpenOffice.org|OpenOffice.org]], so any issue in the [http://www.openoffice.org/issues/query.cgi OpenOffice.org IssueZilla] will also be a known issue with NeoOffice.+
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-==Reporting Problems with NeoOffice==+
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-If you want to report problems, please submit them to the NeoOffice [http://bugzilla.neooffice.org/ Bugzilla]. You should first search to see if your bug has already been reported (is a "duplicate"); click "Query Bugs" and then "advanced query page" to search for a keyword you think might apply. Make sure to select '''NeoOffice''' from the '''Project''' menu, since that menu defaults to '''NeoLight'''.+
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-Additionally, there is a forum [http://trinity.neooffice.org/modules.php?name=Forums&file=viewforum&f=7 on trinity] to discuss problems. But your best bet is to use the bugzilla system so that the developers do not miss your bug or issue submission.+
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-====Bugs in OpenOffice.org code====+
-If Patrick or another developer replies that the problem is with the underlying [[OpenOffice.org|OpenOffice.org]] code, report the problem in the OpenOffice.org IssueZilla to ensure the OpenOffice.org coders fix the problem! See [http://qa.openoffice.org/issue_handling/pre_submission.html here] for details. For purposes of the '''Found in version:''' field in IssueZilla, NeoOffice 1.2.2 is the equivalent of OpenOffice.org 1.1.5, NeoOffice 2.0 Aqua Beta is the equivalent of OpenOffice.org 2.0.3, and NeoOffice 2.1 is the equivalent of OpenOffice.org 2.1<!-- (and NeoOffice/J 1.1 was equivalent to OpenOffice.org 1.1.4)-->. +
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-After you file a bug in the OOo IssueZilla, please paste its URL into the comments of your NeoOffice Bugzilla report; the developers and QA will often follow the progress of the OOo bug.+
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-====Bugs in WordPerfect import====+
-Similarly, if you have an issue with the result of the import of a WordPerfect document—bold is missing, table messed up, etc.—this is a problem with the ''libwpd'' and ''WriterPerfect'' libraries and should be reported in the [http://bugzilla.abisource.com/enter_bug.cgi?product=libwpd libwpd Bugzilla].+
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-=== Bugzilla Guide ===+
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-We are developing a guide to filing a good bug in Bugzilla. If you have suggestions, please contribute on the [[Bugzilla_Guide|Guide to the NeoOffice Bugzilla]] page.+
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-{{botlangbarEN|[[Fr:Comment_rapporter_des_problèmes_rencontrés_avec_NeoOffice|Français]] [[De:Probleme_melden|Deutsch]] [[It:Come_segnalare_i_problemi_incontrati|Italiano]] [[Es:Como reportar problemas|Español]]}}+
-[[Category:NeoOffice]][[Category:Contributing]]+

Current revision

See the NeoOffice Support web page.

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