How to Report Problems with NeoOffice

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Revision as of 16:54, 19 August 2007 (edit)
Sardisson (Talk | contribs)
(Bugs in code - update this; 1.2.2 is sooo old)
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(Replace with link to the NeoOffice Support web page)
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-==Known Issues with NeoOffice==+See the [ NeoOffice Support] web page.
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-Patrick Luby maintains a [ brief list] of "known problems." That page covers features found in [[|]] that are still missing from NeoOffice.+
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-Other known issues with NeoOffice can be found in+
-* [[NeoOffice Installation Issues]] - issues with installation, patch updates, and first launch of the application+
-* [[Troubleshooting Tips]] - causes of common Mac OS X-related problems that affect NeoOffice+
-* [ NeoOffice Bugzilla] (''be sure to select '''NeoOffice''' from the '''Project''' menu when querying the bug database'')+
-* NeoOffice [ Support forum]+
-* NeoOffice [ Testing forum]+
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-Please search for your issues before posting to the Support forum. The Testing forum is used for providing feedback on new patches and alpha and beta versions of NeoOffice; issues with released versions are handled in the Support forum.+
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-'''N.B.''' NeoOffice shares all the bugs and limitations of [[|]], so any issue in the [ IssueZilla] will also be a known issue with NeoOffice.+
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-==Reporting Problems with NeoOffice==+
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-If you want to report problems, please submit them to the NeoOffice [ Bugzilla]. You should first search to see if your bug has already been reported (is a "duplicate"); click "Query Bugs" and then "advanced query page" to search for a keyword you think might apply. Make sure to select '''NeoOffice''' from the '''Project''' menu, since that menu defaults to '''NeoLight'''.+
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-Additionally, there is a forum [ on trinity] to discuss problems. But your best bet is to use the bugzilla system so that the developers do not miss your bug or issue submission.+
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-====Bugs in code====+
-If Patrick or another developer replies that the problem is with the underlying [[|]] code, report the problem in the IssueZilla to ensure the coders fix the problem! See [ here] for details. For purposes of the '''Found in version:''' field in IssueZilla, NeoOffice 2.1 is the equivalent of 2.1 and NeoOffice 2.2.1 is the equivalent of 2.2.1<!-- (and NeoOffice/J 1.1 was equivalent to 1.1.4)-->. +
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-After you file a bug in the OOo IssueZilla, please paste its URL into the comments of your NeoOffice Bugzilla report; the developers and QA will often follow the progress of the OOo bug.+
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-====Bugs in WordPerfect import====+
-Similarly, if you have an issue with the result of the import of a WordPerfect document—bold is missing, table messed up, etc.—this is a problem with the ''libwpd'' and ''WriterPerfect'' libraries and should be reported in the [ libwpd Bugzilla].+
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-=== Bugzilla Guide ===+
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-We are developing a guide to filing a good bug in Bugzilla. If you have suggestions, please contribute on the [[Bugzilla_Guide|Guide to the NeoOffice Bugzilla]] page.+
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-{{botlangbarEN|[[Fr:Comment_rapporter_des_problèmes_rencontrés_avec_NeoOffice|Français]] [[De:Probleme_melden|Deutsch]] [[It:Come_segnalare_i_problemi_incontrati|Italiano]] [[Es:Como reportar problemas|Español]]}}+

Current revision

See the NeoOffice Support web page.

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