Bugzilla Guide

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Revision as of 18:22, 7 March 2005 (edit)
Sardisson (Talk | contribs)
(add no warning info)
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Revision as of 07:53, 10 March 2005 (edit) (undo)
Sardisson (Talk | contribs)
(sample solid bug, bugzilla helper idea)
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== Things to Do == == Things to Do ==
-* New front page (bypassable for certain users, i.e. admins or long-time good bugfilers)+* New front page (bypassable for certain users, i.e. admins or long-time good bugfilers) or something like [https://bugzilla.mozilla.org/enter_bug.cgi?product=Camino&format=guided Bugzilla Helper]
** Steps to take before filing a bug ** Steps to take before filing a bug
*** Install latest patch [link] *** Install latest patch [link]
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** Attach screenshot if relevant ** Attach screenshot if relevant
** Attach problematic document, if relevant, or email it to Patrick if sensitive ** Attach problematic document, if relevant, or email it to Patrick if sensitive
 +** Example of a pretty solid report: http://bugzilla.neooffice.org/bug.php?op=show&bugid=554
* Change Advanced Query to be the default search * Change Advanced Query to be the default search
:Basic query is absolutely useless for finding duplicates! :Basic query is absolutely useless for finding duplicates!

Revision as of 07:53, 10 March 2005

Things to Do

  • New front page (bypassable for certain users, i.e. admins or long-time good bugfilers) or something like Bugzilla Helper
    • Steps to take before filing a bug
      • Install latest patch [link]
      • Reboot
      • Fresh profile
      • Attempt to reproduce in corresponding version of OOo/X11 if possible (?)
      • Search for duplicate
    • Scope of bugs, i.e. what's a Neo/J bug vs. an OOo bug/limitation vs. an Apple bug/limitation
    • How to submit a useful bug report
  • Write "How to submit a useful bug report"
    • One issue per bug report
    • Include Patch level and OS version
    • Attach (not paste) crashlog
      • After bug is filed
      • Add attachments separately from comments (attachment refresh wipes comments, currently no warning)
    • Attach screenshot if relevant
    • Attach problematic document, if relevant, or email it to Patrick if sensitive
    • Example of a pretty solid report: http://bugzilla.neooffice.org/bug.php?op=show&bugid=554
  • Change Advanced Query to be the default search
Basic query is absolutely useless for finding duplicates!
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