|
Template:Neo2014.2BugReporting
From NeoWiki
(Difference between revisions)
Revision as of 16:41, 5 April 2015 (edit) ( | contribs) (Minor cleanup) ← Previous diff |
Revision as of 11:50, 6 April 2015 (edit) (undo) ( | contribs) (Tweak wording) Next diff → |
||
Line 3: | Line 3: | ||
* Tell us which version of NeoOffice you are using | * Tell us which version of NeoOffice you are using | ||
* List the steps that you think trigger the bug | * List the steps that you think trigger the bug | ||
- | * Attach any documents that | + | * Attach any documents that are needed to reproduce the bug |
* If NeoOffice crashes or hangs, attach a crash log or a sample from the Activity Monitor application | * If NeoOffice crashes or hangs, attach a crash log or a sample from the Activity Monitor application | ||
We can only fix bugs that we can reproduce so please give us as much information as you can to help us reproduce the bug. | We can only fix bugs that we can reproduce so please give us as much information as you can to help us reproduce the bug. | ||
- | + | Most bugs require a lot of work to fix so we work on any crashing and hanging bugs first. If we have any time after fixing those bugs, we work on any bugs that are caused by Apple's OS X Yosemite changes. | |
+ | |||
+ | Once we have a fix for a bug, we will include the fix in the next version of NeoOffice. To get notified when new versions of NeoOffice are released, follow us on Twitter [https://twitter.com/neooffice @NeoOffice]. |
Revision as of 11:50, 6 April 2015
If you are running OS X Yosemite and you find a bug that did not occur before upgrading to OS X Yosemite, send us an e-mail with the following information:
- Tell us which version of NeoOffice you are using
- List the steps that you think trigger the bug
- Attach any documents that are needed to reproduce the bug
- If NeoOffice crashes or hangs, attach a crash log or a sample from the Activity Monitor application
We can only fix bugs that we can reproduce so please give us as much information as you can to help us reproduce the bug.
Most bugs require a lot of work to fix so we work on any crashing and hanging bugs first. If we have any time after fixing those bugs, we work on any bugs that are caused by Apple's OS X Yosemite changes.
Once we have a fix for a bug, we will include the fix in the next version of NeoOffice. To get notified when new versions of NeoOffice are released, follow us on Twitter @NeoOffice.