Template:Neo2014.2BugReporting

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* Tell us which version of NeoOffice you are using * Tell us which version of NeoOffice you are using
* List the steps that you think trigger the bug * List the steps that you think trigger the bug
-* Attach any documents that will help us reproduce the bug+* Attach any documents that are needed to reproduce the bug
* If NeoOffice crashes or hangs, attach a crash log or a sample from the Activity Monitor application * If NeoOffice crashes or hangs, attach a crash log or a sample from the Activity Monitor application
We can only fix bugs that we can reproduce so please give us as much information as you can to help us reproduce the bug. We can only fix bugs that we can reproduce so please give us as much information as you can to help us reproduce the bug.
-If we can reproduce the bug on our machines, we will add the bug to the list of unfixed bugs below. We will work on any crashing and hanging bugs first. Once we have a fix for a bug, we will post new test patches. To get notified of new test patches, follow us on Twitter [https://twitter.com/neooffice @NeoOffice].+Most bugs require a lot of work to fix so we work on any crashing and hanging bugs first. If we have any time after fixing those bugs, we work on any bugs that are caused by Apple's OS X Yosemite changes.
 + 
 +Once we have a fix for a bug, we will include the fix in the next version of NeoOffice. To get notified when new versions of NeoOffice are released, follow us on Twitter [https://twitter.com/neooffice @NeoOffice].

Revision as of 11:50, 6 April 2015

If you are running OS X Yosemite and you find a bug that did not occur before upgrading to OS X Yosemite, send us an e-mail with the following information:

  • Tell us which version of NeoOffice you are using
  • List the steps that you think trigger the bug
  • Attach any documents that are needed to reproduce the bug
  • If NeoOffice crashes or hangs, attach a crash log or a sample from the Activity Monitor application

We can only fix bugs that we can reproduce so please give us as much information as you can to help us reproduce the bug.

Most bugs require a lot of work to fix so we work on any crashing and hanging bugs first. If we have any time after fixing those bugs, we work on any bugs that are caused by Apple's OS X Yosemite changes.

Once we have a fix for a bug, we will include the fix in the next version of NeoOffice. To get notified when new versions of NeoOffice are released, follow us on Twitter @NeoOffice.

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