NeoOffice Support

From NeoWiki

(Difference between revisions)
Jump to: navigation, search
Revision as of 08:43, 5 April 2006 (edit)
Sardisson (Talk | contribs)
(basic idea for master support page)
← Previous diff
Revision as of 12:00, 6 April 2006 (edit) (undo)
Sardisson (Talk | contribs)
(add language-based support pghs, more stuff)
Next diff →
Line 5: Line 5:
Lorem ipsum.... Lorem ipsum....
 +
 +''Translate the following (generic ''Langname'') section into your own language when you translate this page.''
 +
 +==English Support==
 +Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 1.2.x may be resolved by consulting the English support sites of OpenOffice.org, e.g. http://support.openoffice.org/index.html and its linked resources such as [http://www.oooforum.org www.oooforum.org]. Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x.
 +
 +For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), please refer first to the [[Main Page|NeoWiki]] before posting a question in the [http://trinity.neooffice.org/modules.php?name=Forums trinity fora]. The forum language is English, but there are on a regular basis French- and German-speaking users who may help with problems of translation.
 +
 +===''Langname'' Support===
 +Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 1.2.x may be resolved by consulting the ''Langname'' support sites of OpenOffice.org, e.g. http://de.openoffice.org/probleme.html and its linked resources such as "Mailingliste" and "Foren und Newsgroups", and [http://www.ooowiki.de www.ooowiki.de]. Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x.
 +
 +For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), please refer first to the ''Langname'' [[De:Hauptseite|NeoWiki]] and the more comprehensive English [[Main Page|NeoWiki]] version before posting a question in the [http://trinity.neooffice.org/modules.php?name=Forums trinity fora]. The forum language is English, but there are on a regular basis ''Langname''-speaking users who may help with problems of translation.
 +
 +===Deutscher Support===
 +Da NeoOffice eine Portierung von OpenOffice.org für MacOS X ist, können die meisten Fragen des täglichen Gebrauchs von NeoOffice mithilfe der deutschen Support-Seiten von OpenOffice.Org gelöst werden.
 +Wir weisen hin auf http://de.openoffice.org/probleme.html und auf die Hyperlinks, die dort zugänglich sind, z.B. unter "Mailingliste" und "Foren und Newsgroups" und auf [http://www.ooowiki.de www.ooowiki.de].
 +Beachten Sie bitte, dass NeoOffice 1.2.x den Code von OpenOffice 1.1.5 nutzt, Tipps und Hinweise für OpenOffice 2.x sind für NeoOffice 1.2.x nicht immer anwendbar.
 +
 +Für Probleme und Fragen, die sich speziell auf NeoOffice beziehen und nicht auf OpenOffice, durchsuchen Sie bitte dieses [[de:Hauptseite|NeoOffice-Wiki]] - ggf. auch die weiter ausgearbeitete englische [[:Main Page|NeoWiki-Version]] -, oder stellen Sie Ihre Fragen in den [http://trinity.neooffice.org/modules.php?name=Forums Trinity-Foren]. Die Sprache der Trinity-Foren ist Englisch, es finden sich jedoch regelmäßig deutschsprachige Forumsteilnehmer ein, die bei eventuellen Ãœbersetzungsproblemen helfen können.
==Installing NeoOffice== ==Installing NeoOffice==
Line 14: Line 33:
==Patching== ==Patching==
-<li class='toclevel-2'><a href="#The_patch_installation_fails_with_a_.22generic.22_error_message"><span class="tocnumber">3.1</span> <span class="toctext">The patch installation fails with a "generic" error message</span></a></li>+*[[NeoOffice_Installation_Issues#The_patch_installation_fails_with_a_.22generic.22_error_message|The patch installation fails with a "generic" error message]]
-<li class='toclevel-2'><a href="#The_patch_installer_refuses_to_start_the_installation."><span class="tocnumber">3.2</span> <span class="toctext">The patch installer refuses to start the installation.</span></a>+*[[NeoOffice_Installation_Issues#The_patch_installer_refuses_to_start_the_installation|The patch installer refuses to start the installation]]
- +
==First Launch== ==First Launch==
-<li class='toclevel-2'><a href="#Check_your_language_settings_before_launching_NeoOffice"><span class="tocnumber">4.1</span> <span class="toctext">Check your language settings before launching NeoOffice</span></a></li>+*[[NeoOffice_Installation_Issues#Check_your_language_settings_before_launching_NeoOffice|Check your language settings before launching NeoOffice]]
-<li class='toclevel-2'><a href="#Why_does_NeoOffice_1.2.x_.E2.80.9Chang.E2.80.9D_part-way_through_startup.3F"><span class="tocnumber">4.2</span> <span class="toctext">Why does NeoOffice 1.2.x “hang” part-way through startup?</span></a></li>+ 
-<li class='toclevel-2'><a href="#Why_doesn.27t_NeoOffice_let_me_run_it_as_.E2.80.9Croot.E2.80.9D.3F"><span class="tocnumber">4.3</span> <span class="toctext">Why doesn't NeoOffice let me run it as “root”?</span></a></li>+*[[NeoOffice_Installation_Issues#Why_does_NeoOffice_1.2.x_.E2.80.9Chang.E2.80.9D_part-way_through_startup.3F|Why does NeoOffice 1.2.x “hang” part-way through startup?]]
-<li class='toclevel-2'><a href="#Why_does_NeoOffice_access_the_Internet_after_the_first_launch.3F"><span class="tocnumber">4.4</span> <span class="toctext">Why does NeoOffice access the Internet after the first launch?</span></a></li>+ 
 +*[[NeoOffice_Installation_Issues#Why_doesn.27t_NeoOffice_let_me_run_it_as_.E2.80.9Croot.E2.80.9D.3F|Why doesn't NeoOffice let me run it as “root”?]]
 + 
 +*[[NeoOffice_Installation_Issues#Why_does_NeoOffice_access_the_Internet_after_the_first_launch.3F|Why does NeoOffice access the Internet after the first launch?]]
<li class='toclevel-2'><a href="#NeoOffice_performance_is_rather_lackluster_and_I_see_redrawing._Can_I_speed_this_up.3F"><span class="tocnumber">4.5</span> <span class="toctext">NeoOffice performance is rather lackluster and I see redrawing. Can I speed this up?</span></a></li> <li class='toclevel-2'><a href="#NeoOffice_performance_is_rather_lackluster_and_I_see_redrawing._Can_I_speed_this_up.3F"><span class="tocnumber">4.5</span> <span class="toctext">NeoOffice performance is rather lackluster and I see redrawing. Can I speed this up?</span></a></li>
Line 56: Line 77:
* (Read the help) * (Read the help)
* (oooforum.org and other ooo sites--some of the Support forum sticky links) * (oooforum.org and other ooo sites--some of the Support forum sticky links)
 +** (supplement with language-specific sites when translating this page)
* (Search trinity) * (Search trinity)
 +** Then you may ask a question
==Other== ==Other==
* (Do we need anything else?) * (Do we need anything else?)
 +** (Maybe we put "Uninstall" and "registration" and whatnot here
 +** (How to know if there's a new patch?)
 +
 +{{botlangbarEN|[[fr:NeoOffice Supprt|Français]] [[de:NeoOffice Support|Deutsch]]}}
 +[[Category:NeoOffice]][[Category:Fixme]]

Revision as of 12:00, 6 April 2006

Contents

* * * DRAFT * * *

This page collects support resources for NeoOffice...

Before posting a question in the NeoOffice Support forum on trinity, please check these resources; your question may have already been answered. Sort of like a Support FAQ.

Lorem ipsum....

Translate the following (generic Langname) section into your own language when you translate this page.

English Support

Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 1.2.x may be resolved by consulting the English support sites of OpenOffice.org, e.g. http://support.openoffice.org/index.html and its linked resources such as www.oooforum.org. Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x.

For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), please refer first to the NeoWiki before posting a question in the trinity fora. The forum language is English, but there are on a regular basis French- and German-speaking users who may help with problems of translation.

Langname Support

Because NeoOffice is a port of OpenOffice.org for Mac OS X, the majority of questions concerning the use of NeoOffice 1.2.x may be resolved by consulting the Langname support sites of OpenOffice.org, e.g. http://de.openoffice.org/probleme.html and its linked resources such as "Mailingliste" and "Foren und Newsgroups", and www.ooowiki.de. Please note that NeoOffice 1.2.x is based on the OpenOffice 1.1.5 code; therefore, any tips and hints that are provided in those fora with regard to OpenOffice 2.x may not necessarily be applicable to NeoOffice 1.2.x.

For any queries specifically relating to NeoOffice rather than to OpenOffice.org (generally areas where NeoOffice interacts with Mac OS X, e.g. printing), please refer first to the Langname NeoWiki and the more comprehensive English NeoWiki version before posting a question in the trinity fora. The forum language is English, but there are on a regular basis Langname-speaking users who may help with problems of translation.

Deutscher Support

Da NeoOffice eine Portierung von OpenOffice.org für MacOS X ist, können die meisten Fragen des täglichen Gebrauchs von NeoOffice mithilfe der deutschen Support-Seiten von OpenOffice.Org gelöst werden. Wir weisen hin auf http://de.openoffice.org/probleme.html und auf die Hyperlinks, die dort zugänglich sind, z.B. unter "Mailingliste" und "Foren und Newsgroups" und auf www.ooowiki.de. Beachten Sie bitte, dass NeoOffice 1.2.x den Code von OpenOffice 1.1.5 nutzt, Tipps und Hinweise für OpenOffice 2.x sind für NeoOffice 1.2.x nicht immer anwendbar.

Für Probleme und Fragen, die sich speziell auf NeoOffice beziehen und nicht auf OpenOffice, durchsuchen Sie bitte dieses NeoOffice-Wiki - ggf. auch die weiter ausgearbeitete englische NeoWiki-Version -, oder stellen Sie Ihre Fragen in den Trinity-Foren. Die Sprache der Trinity-Foren ist Englisch, es finden sich jedoch regelmäßig deutschsprachige Forumsteilnehmer ein, die bei eventuellen Übersetzungsproblemen helfen können.

Installing NeoOffice

Patching

First Launch

  • <a href="#NeoOffice_performance_is_rather_lackluster_and_I_see_redrawing._Can_I_speed_this_up.3F">4.5 NeoOffice performance is rather lackluster and I see redrawing. Can I speed this up?</a></li>
  • <a href="#Why_does_NeoOffice_ask_me_to_register_when_I_first_run_it.3F">4.6 Why does NeoOffice ask me to register when I first run it?</a></li>
  • <a href="#Do_I_have_to_make_a_donation.3F">4.7 Do I have to make a donation?</a></li>
  • <a href="#Troubleshooting">4.8 Troubleshooting</a></li>
  • <a href="#How_do_I_get_rid_of_NeoOffice.3F">4.9 How do I get rid of NeoOffice?</a></li> (Include some relevant general troubleshooting entries here, too)

    General Troubleshooting

  • <a href="#Problems_with_the_menus_or_menu_bar">3 Problems with the menus or menu bar</a></li>
  • <a href="#Crashing_in_the_font_dropdown">4 Crashing in the font dropdown</a></li>
  • <a href="#Performance">5 Performance</a></li>
  • <a href="#A_patch_does_not_appear_to_fix_a_bug_it_claims_to_fix">6 A patch does not appear to fix a bug it claims to fix</a></li>
  • <a href="#Preferences_don.27t_seem_to_stick">7 Preferences don't seem to stick</a></li>
  • <a href="#Certain_keyboard_shortcuts_do_not_work">8 Certain keyboard shortcuts do not work</a></li>
    • (Known Issues)
    • (Reporting a Bug)

    How Do I...?

    • (Mac-centric tips from tips & hints, e.g. Activating Dictionaries and UI language stuff)
    • (General usage tips)
    • (Link to More Tips and Hints for more)
    • (Read the help)
    • (oooforum.org and other ooo sites--some of the Support forum sticky links)
      • (supplement with language-specific sites when translating this page)
    • (Search trinity)
      • Then you may ask a question

    Other

    • (Do we need anything else?)
      • (Maybe we put "Uninstall" and "registration" and whatnot here
      • (How to know if there's a new patch?)


    This article in other languages: Deutsch
  • Personal tools