NeoOffice Invoice Issues

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Revision as of 00:55, 6 March 2017 (edit)
Pluby (Talk | contribs)
(Simplify text)
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Current revision (22:35, 25 September 2017) (edit) (undo)
Pluby (Talk | contribs)
(Add request refund steps)
 
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-===Send us a bug report==+{{bluebox|Request refund NeoOffice Invoice}}
 + 
 +=="Sorry, could not access your contacts" error message appears==
 + 
 +If you see a dialog with the error message shown in the screen snapshot below when you press the {{button|Copy Customer from Contacts}} button, then most likely macOS is denying access to your contacts.
 + 
 +[[Image:Could not access your contacts.png|center]]
 + 
 +To allow NeoOffice Invoice access your contacts, use the following steps:
 + 
 +* Launch the System Preferences application
 +* In the System Preferences application, click on the {{prefName|Security & Privacy}} icon, click on the {{prefName|Privacy}} tab, and then click on {{prefName|Contacts}}
 +* Check the checkbox next to the NeoOffice Invoice item as shown in the screen snapshot below
 +* Quit and relaunch NeoOffice Invoice
 + 
 +[[Image:Enable access to your contacts.png|center]]
 + 
 +<!--
 +==Send us a bug report==
If you find a bug in NeoOffice Invoice, [mailto:neoinvoicebugs@neooffice.org send us an e-mail]. Please include any [https://support.apple.com/HT201361 screen snapshots] that might help us see what you see on your computer. If you find a bug in NeoOffice Invoice, [mailto:neoinvoicebugs@neooffice.org send us an e-mail]. Please include any [https://support.apple.com/HT201361 screen snapshots] that might help us see what you see on your computer.
 +-->

Current revision

We do not have any support staff. If NeoOffice Invoice does not work for you, you can request a refund using the steps in the following link:

[edit] "Sorry, could not access your contacts" error message appears

If you see a dialog with the error message shown in the screen snapshot below when you press the Copy Customer from Contacts button, then most likely macOS is denying access to your contacts.

To allow NeoOffice Invoice access your contacts, use the following steps:

  • Launch the System Preferences application
  • In the System Preferences application, click on the Security & Privacy icon, click on the Privacy tab, and then click on Contacts
  • Check the checkbox next to the NeoOffice Invoice item as shown in the screen snapshot below
  • Quit and relaunch NeoOffice Invoice


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